Error Codes & Troubleshooting

Below is a list of common HTTP error codes and their meanings to help you troubleshoot issues.

Error Code Description Fix?
400 Bad Request - The server could not understand the request due to invalid syntax or missing parameters. Verify the request body and parameters. Make sure all required fields are present and valid.
401 Unauthorized - The client must authenticate itself to get the requested response. Ensure the Access Token is valid and not expired. Re-generate an Access Token if necessary. Double-check client_id and client_secret
403 Forbidden - The client does not have access rights to the content. Check if the resource requires additional permissions
404 Not Found - The server can not find the requested resource. Verify the API endpoint URL and ensure it is correct.
500 Internal Server Error - The server has encountered a situation it doesn't know how to handle. Retry the request later or contact support if the issue persists.
502 Bad Gateway - The server was acting as a gateway or proxy and received an invalid response. Retry the request later or contact support if the issue persists.
503 Service Unavailable - The server is not ready to handle the request. Retry the request later or contact support if the issue persists.
504 Gateway Timeout - The server was acting as a gateway or proxy and did not get a response in time. Retry the request later or contact support if the issue persists.